We're here to help
Need a hand with Lift Tracker? Whether something isn't working, you have a question about your subscription, or you just want to share feedback, we'd love to hear from you.
Subscriptions are managed through your Apple ID, not inside the app. Open the Settings app on your iPhone, tap your name at the top, tap Subscriptions, select Lift Tracker, and choose Cancel Subscription. Your access continues until the end of the current billing period.
New subscribers get a 14-day free trial. You won't be charged until the trial ends, and you can cancel any time before then through your Apple ID settings to avoid being billed. Trial eligibility is determined by Apple.
All of your workout data is stored locally on your device. We don't keep a copy on any server. This means your data stays private, but it also means deleting the app removes your history, so keep that in mind before uninstalling.
You can paste a workout, snap a photo, or drop in a file, and Lift Tracker structures it into a ready-to-use workout. On supported devices this runs entirely on your phone using Apple Intelligence, so nothing leaves your device. On other devices, a built-in parser handles it instead.
Please email us at hello@lifttracker.ca with as much detail as you can, including your device model and iOS version if it's a bug. We read every message and genuinely appreciate the feedback.
If you've subscribed before and need to restore access on a new device, open the app, go to the subscription screen, and tap Restore Purchases. If you still have trouble, email us and we'll help.